If you have private health cover with Allianz, BUPA Australia, Medibank, or NIB, Please talk to our staff to check your eligibility.

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FAQs

Frequently Asked Question

We bulk bill all Medicare and gold DVA cardholders therefore the home visit will not cost you anything. If a patient does not hold one of those cards you can still book a home visit and pay by credit card (Visa or MasterCard). Our call center will take this payment and email or post a receipt to you for claiming purposes. For students who have overseas health cover we will provide a receipt for you after you pay to get a refund through the health insurance.

On average we see most of our patients between two to three hours of the booking confirmation, this may vary depending on the booking we receive on the night.

This service if for patients who have a non-life threatening condition. This service is not for emergencies. If you feel you have a life-threatening emergency please call 000 immediately.

Please monitor the patients condition even after the patents visit has been booked. If a patient's condition worsens, please call us as we can advise if we think the patient should go to hospital or call an ambulance.

Monday - Friday From 4pm
Saturdays - From 12pm
Sundays & Public Holidays - 24/7

We are committed to ensuring that the privacy of our patient's personal information is respected and fully confidential at all times. We are bound by the Australian Privacy Principles in the Privacy Act 1988 (Commonwealth). Please see our website for full privacy statement.
FAQs

Frequently Asked Questions

Got a question not listed here? Contact us and we’ll be happy to answer your query!

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Discover why 13CURE is trusted across New South Wales. Watch our video to hear directly from our patients about their experiences with our dedicated after-hours medical service. With a 99% satisfaction rate, we strive to exceed expectations in care and communication, ensuring your well-being is always our priority.

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